How to set up your Pexar App frame?

Welcome to Pexar! Congratulations on your new Pexar App-powered digital picture frame. Whether it was a thoughtful gift or a well-deserved treat for yourself, we're here to make setup feel as effortless as flipping through a family album.

This guide walks you through every step, from the moment you unbox to the moment your first memory lights up the screen.

What You'll Need

• Your Pexar Frame & Power Adapter: Use the original cable provided in the box for the best performance.
• A Smartphone: iOS 13 or later, or Android 9.0 or later.
• A Stable Wi-Fi Connection: You'll need a 2.4GHz network name and password handy. (Most home routers broadcast a 2.4GHz network by default.)
• The Pexar App: Scan the QR code inside the box, or search "Pexar" on the App Store or Google Play.

Prefer a Visual Walkthrough?

If you're the type who likes to "see it to believe it," we've got you covered. Watch our Quick Start Video below to see the entire setup process from unboxing to your first photo upload.

Tip: While the video covers the basics, the rest of this guide contains deeper insights and pro-tips on how to unlock the full potential of your frame's display and social features.

Step 1: Unbox and Plug In

Take your frame out of the box, connect the power adapter, and plug it into an outlet. Your frame will power up automatically.

Note: The Pexar frame does not have a rechargeable battery. It needs to stay plugged in while in use.

Step 2: Set Up Your Frame

Follow the on-screen guide to:

• Select your preferred language
• Choose your time zone so the frame shows accurate local time
• Connect to your 2.4GHz Wi-Fi network
• Read the short pre-use guide

Step 3: Connect Your Frame to the Pexar App

On the frame, tap "Add Members". A QR code and an 8-digit code will appear on the screen.

Open the Pexar App on your phone.

• New users: Register with your email address.
• Existing users: Sign in.

Once inside the app, tap "Add Frame" (or the Add Frame icon in the top-right corner). Scan the QR code from your frame, or enter the 8-digit code manually. Then name your frame and set where it lives — like "Mom's Kitchen" or "Living Room."

Step 4: Share Your First Memory

Tap the Send icon in the bottom-right corner of the app, then choose the photos or videos you'd like to share from your album.

Tip: The more family members you connect, the richer the slideshow becomes. Head to our guide on inviting family and friends to bring the whole family in.