Common Questions about Shipping
How quickly can I expect a frame delivery?
Orders are typically processed within 1–2 business days. Once shipped, standard shipping takes 3–7 business days within the continental US, and 7–10 business days to the UK and EU.
Please keep in mind that delivery windows are estimates. While we strive to meet these timelines, actual delivery dates may be influenced by factors beyond our control, such as:
- Peak Seasons: Higher volumes during holidays or major sales events.
- Adverse Weather: Severe conditions that may impact carrier routes.
- Logistical Disruptions: Unforeseen regional delays or force majeure events.
Pro Tip: For the most accurate and up-to-the-minute information, we recommend monitoring the progress of your shipment using the tracking number provided in your shipping confirmation email once your order has left our warehouse.
Does Pexar ship to PO Boxes?
No, we do not ship to PO Boxes as delivery cannot be guaranteed.
Does Pexar ship internationally?
- Yes. Pexar frames are available in the US, the UK, Germany, Italy, Spain and France.
- To find the Pexar shopping options available in your specific country, please visit our: Global Availability & Where to Buy Guide
Can I ship to two different addresses?
We currently do not support shipping to multiple addresses in a single order. Please place separate orders for each recipient.
If this article hasn't resolved your issue, feel free to Contact Our Support Team or email us at support@pexar.com, we are happy to help.